We offer a remote assistance service for customers who cannot take their PCs in. As long as internet access still works, we can log in and fix your problems. Our remote assistance rates are cheaper than callout rates as we do not have to leave the workshop. Our current rate is £30 p/h. To arrange a remote session, please contact us by email or telephone on 01478 613576. We will arrange a time with you. All you need to do is download and run this small file.